The CLIENT fully accepts the content and clauses of the SUBSCRIPTION CONTRACT FOR “STRATEEGIA”, hereinafter referred to as CONTRACT, as follows:
PLAN | PRICE (MONTHLY) | FEATURES |
BASIC | Free |
Purchase of credits via PIX |
PRO | R$ 9.99 | 110 monthly credits Individual account Unlimited journeys Access to Strateegia templates Access to community templates Custom templates Access to Strateegia kits Access to community kits Custom kits Access to community journeys Public journeys Access to general analyses and by points or maps Unlimited mentors |
TEAM | R$ 49.99 | 575 monthly credits Up to 5 shared accounts Unlimited journeys Access to Strateegia templates Access to community templates Access to team templates (coming soon) Custom templates Access to Strateegia kits Access to community kits Access to team kits (coming soon) Custom kits Access to community journeys Public journeys Access to general analyses and by points or maps Unlimited mentors |
BUSINESS | R$ 399.99 | 6,250 monthly credits Up to 50 shared accounts Unlimited journeys Access to Strateegia templates Access to community templates Access to team templates (coming soon) Custom templates Access to Strateegia kits Access to community kits Access to team kits (coming soon) Custom kits Access to community journeys Public journeys Access to general analyses and by points or maps Unlimited mentors |
COMPANY | R$ 999.99 | 18,750 monthly credits Up to 150 shared accounts Unlimited journeys Access to Strateegia templates Access to community templates Access to team templates (coming soon) Custom templates Access to Strateegia kits Access to community kits Access to team kits (coming soon) Custom kits Access to community journeys Public journeys Access to general analyses and by points or maps Unlimited mentors |
ENTERPRISE | R$ 4,999.99 | 125,000 monthly credits Up to 1,000 shared accounts Unlimited journeys Access to Strateegia templates Access to community templates Access to team templates (coming soon) Custom templates Access to Strateegia kits Access to community kits Access to team kits (coming soon) Custom kits Access to community journeys Public journeys Access to general analyses and by points or maps Unlimited mentors |
CUSTOM | Price to be defined | As many shared accounts as contracted Unlimited journeys Access to Strateegia templates Access to community templates Access to team templates Custom templates Access to Strateegia kits Access to community kits Access to team kits Custom kits Access to community journeys Public journeys Access to general analyses and by points or maps Unlimited mentors |
SEVERITY LEVEL | DESCRIPTION |
RESOLUTION TIME (IN BUSINESS DAYS) |
Urgent | Significant impact to client and total unavailability of the STRATEEGIA platform, no workaround available. | 24 hours |
High | Serious problem, with partial impact on the operation of the STRATEEGIA platform and with a workaround solution available. | 72 hours |
Medium | Common operation problems of the STRATEEGIA platform, caused by specific points and with a workaround solution available. | According to the criterion of the SUPPORT team. |
Low | Low impact, does not prevent the CLIENT from using the STRATEEGIA platform | According to the criterion of the SUPPORT team. |